Supplier Code of Conduct
Humana's vision is "Everyone is entitled to a good life". To live up to it, we must be a reliable, safe and stable care company with high quality and safety in everything that we do.
We strive for continuous improvement to promote sustainable, ethical and responsible development. Humana's responsibility applies in the relation with all employees, customers, clients, patients, relatives, investors as well as suppliers. We have adopted this Supplier Code of Conduct to ensure that all our suppliers know what is expected of them.
This Supplier Code of Conduct is based on Humana's Code of Conduct and our values, which are applied equally to all of Humana's employees, management team and board.
The Supplier Code of Conduct is based on the ten principles found in the UN Global Compact. More information on these principles can be found in Appendix 1.
1. Laws and regulations
The supplier must comply with laws, regulations, and standards in the countries in which they operate, and hold all permits, licenses and registrations necessary for the business.
2. Business ethics
The supplier's operations must be conducted in accordance with good business practice, promote free competition and maintain a high ethical standard. No form of corruption, bribery, money laundering or unlawful restriction of competition is permitted. Representation and gifts must be characterised by openness, moderation and always have a natural connection with the business relationship.
Humana must contribute to ecologically sustainable development. We identify which areas within our operations that have a negative impact on the environment and we work actively and systematically to reduce negative environmental impact according to our environmental policy. We always strive to use resources as wisely and efficiently as possible.
We expect our suppliers to take their responsibility in these matters and be able to demonstrate active internal environmental work and knowledge and control over their environmental impact, preferably through a certified environmental management system and a formulated environmental policy. The supplier must comply with current environmental laws and regulations and continuously work with environmental improvement measures in its operations to reduce its emissions to air, land and water and streamline its use of energy and resources.
4. Information management
Information relating to Humana's operations may only be used for the purposes for which it is intended, and the supplier shall treat all such data confidentially and in accordance with current legislation.
5. Working conditions
The supplier shall support and respect internationally declared human rights and treat its employees and suppliers fairly, equally and with respect for the equal value of human beings. Furthermore, the supplier must comply with work-environmental laws and work for a safe and healthy work environment, both from a physical, mental and social point of view, and work systematically and preventively to constantly improve the work environment and health.
Discrimination, regardless of reason, may not take place at the supplier in either recruitment, salary setting, promotion, training or termination. The supplier must ensure that harassment, bullying, threats, oppression or other abusive treatment do not occur, and the supplier is also expected to work actively for increased equality and diversity and to counteract discrimination.
The supplier is responsible for ensuring that the content of this Code of Conduct is implemented and complied with in its own operations as well as in the underlying supply chain.
Humana can, where there are reasons, carry out a control that the Code of Conduct is complied with, which can be done internally or via a third party. In such an inspection, the supplier is expected to cooperate fully so that the purpose of the inspection can be achieved.
If the supplier deviates from the terms of the Supplier Code of Conduct and if improvements are not made within the agreed time, the business cooperation can be terminated.