Natalie är en av Humanas kunder. Hon och hennes assistenter är på en festival

Personal Assistance

Back to Our operations

The statutory right to assistance is crucial for people with functional disabilities. Humana is the largest provider of personal assistance in Sweden. Our operations are efficient and maintain a high level of quality. We aim to continue to grow and help more people lead an independent life.

Personal Assistance is a service within the framework for LSS, the Act Concerning
Support and Service for Persons with Certain Functional Impairments. It gives many people the opportunity to live an independent life and to participate in society, including through work.

Personal Assistance is a customer-choice market, where the customer decides who will provide the assistance. Roughly 19,000 people in Sweden are entitled to receive personal assistance. Humana was chosen as the provider for 1,900 of them. This makes us Sweden’s largest assistance coordinator, with operations across the country.

Humana provides individualised assistance. Our expertise in recruitment and legal matters gives customers peace of mind and the optimum conditions for a correct decision. Each customer has a team of assistants and a customer and assistant manager who coordinates all aspects related to the customer’s needs, preferences, finances, recruitment and assistants. The team also includes a
recruitment expert and a lawyer, who specialises in LSS and personal assistance.